Instructions on Withdrawal

Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us (Michael Fesser, Theodor-Heuss-Str. 1, 53919 Weilerswist, phone: +4915115297127, email: support (at) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We will collect the goods.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
The right of cancellation for distance-selling contracts expires for the delivery of audio or video recordings or software if the delivered data carriers have been unsealed by the consumer.

(If you want to withdrawal a contract (your recent order), you can use this form to do so. Copy and paste it into an email, fill out the details and send it to us):
Michael Fesser
Theodor-Heuss-Str. 1
53919 Weilerswist
Email: support (at) 
I hereby give notice that I withdraw from my contract of sale of

The following goods:
Ordered on:
Received on:
Name of consumer(s):
Address of consumer(s):