Questions and Answers

Free Shipping - Really?

Yes.

That’s how we want to get started with this CD shop. This CD offering was never meant to make us rich. We found a supplier with competitive pricing for production and shipment. Also we try to keep running costs of this shop as low as possible. We like to forward those savings to you music lovers, so potentially more people can enjoy a relaxdaily CD. 

Is this site secure?

Yes.

We use encryption on the whole site (similar to how Google does for their sites, and basically like any modern online shop today does). Also, for security reasons we do not process or store payment data on our server. It is handled by PayPal if you choose to pay with PayPal or Braintree (a PayPal company) when you choose credit card as a payment method. PayPal/Braintree is one of the popular payment processing services on the internet and trusted by millions.

What payment options do you provide?

Currently we provide the following payment options:

PayPal, Master Card, Visa Card, Discover and Maestro.

What are your delivery times?

Shipping to US destinations: 7-10 business days

Shipping other than US: 10-21 business days

Where can I find my order confirmation?

Order confirmations are sent automatically via Email after your order has been placed and your payment has been proceeded. If you don’t receive a confirmation Email within one hour after completing your order, please check your spam or junk mail folders for the Email you entered during checkout.  In the rare case you really did not receive it, please contact us.

Do I get a tracking code for my order?

We do not provide tracking codes. In case of delivery issues we can manually look up where your delivery is. Please contact us in case your order is overdue for more than one week.

My order is overdue - Where is it?

We know, we’re not as quick as Amazon.

Especially worldwide delivery can take a few more days in some cases. Please note our delivery time is given in business days (Monday-Friday). In case your CDs are overdue, please contact us, we’ll check the status of your delivery manually.

Where else can I buy these CDs?

Relaxdaily CDs are currently available only here on shop.relaxdaily.net.